Agnivo Roy

You may be hearing all about VoIP and all of the bells and whistles that come with it. Probably you’ve heard of Skype but, you may have no idea what it actually is. VoIP stands for Voice over Internet Protocol. It is the science behind transmitting audio over the Internet in the form of data Packets. During VoIP’s inception, people were concerned about the quality of audio being transmitted over the Internet. Since its development, VoIP and audio codecs have improved greatly.

It is the system that allows voice to carry over Internet lines. Therefore, your telephone system is actually done through your Internet connection. There are many benefits to this type of telephone system. Take a look at some of these benefits and decide if VoIP is for you, or not.

Single System : One of the best benefits of having VoIP is that everything in wired on one system. You don’t have to have separate lines for the phone and the Internet. Instead they can share one wiring. You can have your data and voice lines all in one, on the LAN; wired or wifi. Dedicated VoIP equipments are also available which look like normal phones.

Long Distance : People love VoIP because long distance costs are gone when you use the Internet lines for voice. The VoIP calls originating from your PC over the Internet don’t cost anything other than what you pay for your net connection. So you can call anywhere in the world, without having to worry about paying those hefty long distance call charges.

Low Costs : Most VoIP plans are very inexpensive. Even though you get Internet and phone services via the one LAN, you can expect to pay almost half of what you would normally pay for your traditional plan. You will love being able to have all of the perks of VoIP, without having to pay so much per month for it. Also, the plans for dedicated VoIP phones and devices are far cheaper than normal telephones and well within the reach of people.

Many people prefer VoIP over standard telephone systems due to the fact that they can experience great audio quality- many people will never know that you are calling from your VoIP service. And VoIP has other benefits beside great voice quality.

VoIP offers telephony features that are typically offered with PSTN networks for a fee. Yet, if you check with your service provider, many of these same features are included absolutely free with VoIP. These services and features include Voicemail, *69, Call Forwarding, Caller Id, and Call Transfer.

Not only residential users are becoming fast fans of VoIP but business owners are making the switch as well. In the early days, businesses were concerned about switching to VoIP, for they needed to have high quality audio to run their businesses.

Now, many businesses have come to learn that VoIP does offer great audio as well as applications that are specifically designed to handle all of their business needs. These programs and the ability to interact with customers in real time have made the switch to VoIP one of the best decisions a small business could make.

Some more benefits for using VoIP with businesses include flexibility and customer service. Call centers have learned that the high audio quality and ability to integrate web features, Email, and audio have made VoIP the perfect solution for their needs.

Many call centers are opting to outsource their work to other countries, and by utilizing VoIP, call centers can exist virtually worldwide.

Another benefit for small businesses incorporating VoIP service includes greater productivity for mobile employees. VoIP a great way for mobile employees to stay connected to their main offices. They can also take advantage of the great long distance and local calling plans. Since VoIP can be used anywhere there is a High Speed Internet connection, the employee who travels frequently, the sales man, and those who work from mobile offices can maintain a high level of interaction with their employers, fellow employees, and clients or customers.

VoIP has proved that it offers great audio quality and is a perfect choice for meeting both residential and business telephony needs. As technology continues to advance, we can know that as we conduct our transactions over VoIP, that the listener on the receiving end is hearing us with crystal clear audio clarity and that the future of VoIP will only have greater products readily available for its users.